This Privacy Policy describes how Royal Interiors (branded as "Royal 1956" in our showrooms and operated under the registered company Royal Fabrics Pte. Ltd.) collects, uses, and discloses your personal information when you visit or make a purchase from our website or interact with us across any of our platforms.

1. Collecting Personal Information

When you interact with our website or services, we collect certain personal data, which may include:

  • Device Information: Your web browser version, IP address, time zone, cookie data, pages visited, search terms, and usage patterns.

  • Order Information: Your name, billing and shipping addresses, payment details, email address, and phone number.

  • Customer Support Data: Any details you provide during interactions with our support team.

This data is collected either automatically (e.g., via cookies) or directly from you when placing orders or submitting inquiries.

2. Purpose of Data Collection

We collect your personal information for the following reasons:

  • To process and fulfill your orders

  • To communicate with you regarding orders, support, and product updates

  • To personalise your experience and present relevant products and offers

  • To screen for potential fraud and secure our platform

  • To analyze website performance and improve user experience

3. Sharing Personal Information

We share your information with trusted service providers to support our operations. For example:

  • We use Shopify to power our online store. Read their privacy policy here: Shopify Privacy

  • We may share data to comply with legal obligations, respond to requests from authorities, or protect our rights

We do not sell your personal data.

4. Behavioural Advertising & Analytics

We may use tools like Google Analytics and Facebook Ads to understand how users interact with our site and show relevant ads. You can manage preferences or opt out here:

5. Data Retention

We retain your data for as long as necessary to fulfill your order, comply with legal obligations, and for our internal record-keeping, unless requested otherwise by you.

6. Your Rights (GDPR & PDPA)

If you reside in the European Economic Area (EEA) or Singapore, you have the right to:

  • Access, correct, or delete your personal information

  • Withdraw consent for marketing at any time

  • Lodge a complaint with your local data protection authority

In Singapore, you may refer to the PDPC: PDPA Complaint Portal

7. Cookies

Cookies help personalise your experience. You can manage or disable cookies in your browser settings, though some site features may not function properly.

For more, visit All About Cookies

8. Do Not Track

We currently do not alter our data collection in response to Do Not Track signals, due to lack of industry standards.

9. Changes to this Policy

This privacy policy may be updated from time to time to reflect operational, legal, or regulatory changes.

Contact Us

If you have any questions or requests, you may contact us at:
Email: info@royalinteriors.com.sg
Address: Royal Interiors (under Royal Fabrics Pte. Ltd.)
315 Outram Rd, #06-07/08/09, #05-05 Tan Boon Liat Building, Singapore 169074

Last updated: 05 August 2025