Return & Warranty Policy

Updated: 27 August 2025

Royal Interiors (branded as "Royal 1956" in our showrooms and operated under the registered company Royal Fabrics Pte. Ltd.).

1. Order Confirmation & Cancellation

Orders are final once confirmed. If production has not begun, store credit may be considered (not guaranteed).

2. Payment Terms

  • Orders < SGD 2,000: Full payment upfront

  • Orders ≥ SGD 2,000: 50% deposit, balance before delivery

  • Ex-stock items: Full payment upon order

3. Inspection & Damage

Inspect your items upon delivery. Report damage immediately and in writing on the same day.
We are not liable for:

  • Damage reported after delivery

  • Natural leather marks

  • Natural wood/marble tone & grain variation

4. Returns

Returns, refunds, or exchanges are not allowed unless item is faulty and reported upon delivery.

5. Warranty

Manufacturer warranty applies for 1 year from delivery, unless otherwise stated.

6. Liability Disclaimer

We are not liable for:

  • Product suitability unless stated in writing

  • Custom fabric/leather performance under “COM” orders
    We do not limit liability in the case of negligence, fraud, or consumer law rights.