Return & Warranty Policy
Updated: 27 August 2025
Royal Interiors (branded as "Royal 1956" in our showrooms and operated under the registered company Royal Fabrics Pte. Ltd.).
1. Order Confirmation & Cancellation
Orders are final once confirmed. If production has not begun, store credit may be considered (not guaranteed).
2. Payment Terms
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Orders < SGD 2,000: Full payment upfront
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Orders ≥ SGD 2,000: 50% deposit, balance before delivery
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Ex-stock items: Full payment upon order
3. Inspection & Damage
Inspect your items upon delivery. Report damage immediately and in writing on the same day.
We are not liable for:
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Damage reported after delivery
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Natural leather marks
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Natural wood/marble tone & grain variation
4. Returns
Returns, refunds, or exchanges are not allowed unless item is faulty and reported upon delivery.
5. Warranty
Manufacturer warranty applies for 1 year from delivery, unless otherwise stated.
6. Liability Disclaimer
We are not liable for:
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Product suitability unless stated in writing
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Custom fabric/leather performance under “COM” orders
We do not limit liability in the case of negligence, fraud, or consumer law rights.